rick

PART 2 of 2:
... Bike has now been in a not so local KTM dealer for seven weeks with only one repair done out of the half dozen safety concerns I brought up to KTM dealer and KTM USA originally seven weeks ago. My customer service rep at KTM USA said that's how they like to do things, one claim at a time. At this rate I will have my bike back mid 2018. Customer service rep has poor solutions for bandaiding the problems and not fixing properly. Asked to speak with KTM USA rep's superior, which rep refused to give name or contact info (he said we would forward my request and maybe superior would contact me). Did some research and came up with Mike's name. This is how I found you after google search on Mike. Extremely poor engineering, build quality and customer service. Filed report w/ Highway Traffic Safety Administration. Any suggestions you can offer would be appreciated.

Much Thanks,

Aaron

PART 1 of 2:
Rick, I feel your KTM woes and frustration, hoping it's all over for you. Hoping you can offer advice, some wisdom or insight. I have a 2016 KTM that I have owned since new. The bike has always smelled of fuel and I have never overfilled the tank. The bike also overheats, consumes oil, stalls at random and sometimes will not restart for long periods of time (leaving me stranded). Attempts to have the bike serviced for issues have been ignored by a local KTM dealer for six months and KTM customer service never returned phone call during same period. As I was riding bike seven weeks ago bike dumped fuel down both sides of bike saturating my pants and ruining finish of frame, swingarm and plastics. Safety concern because gas also sprayed on parts of exhaust and I've seen parts of my exhaust get red hot and glow...