Problem with paypal checkout

[psych0hans]

Hi guys, I'm trying to place an order on your site but it's being a bit glitchy. I want to pay using paypal but it's getting stuck where it asks for credit card details. I'm attaching a pic below.

 

[Deleted member 452]

Did you try to call or email them? Using a 3rd party forum isn't the most efficient way to contact a business.

 

[MNNTHBX]

Hi guys, I'm trying to place an order on your site but it's being a bit glitchy. I want to pay using paypal but it's getting stuck where it asks for credit card details. I'm attaching a pic below.

View attachment 3755

Shoot us an email to [email protected] and we'll send you a direct PP invoice. During our site upgrade, PP had a backside issue causing some odd things to happen, so we blocked that one form of payment for a few days. Sorry for the added hassle, but if you contact us, we can get you shipped today.

Greg

 

[psych0hans]

Did you try to call or email them? Using a 3rd party forum isn't the most efficient way to contact a business.

Wasn't this section of the forum created specifically for customer interaction?

Shoot us an email to [email protected] and we'll send you a direct PP invoice. During our site upgrade, PP had a backside issue causing some odd things to happen, so we blocked that one form of payment for a few days. Sorry for the added hassle, but if you contact us, we can get you shipped today.

Greg

Cheers! I do like your new site much better. I'll email you from my paypal email so you can send me an invoice.

 

[Deleted member 452]

Wasn't this section of the forum created specifically for customer interaction?

I didn't think so but I could be wrong...

 

[MNNTHBX]

Wasn't this section of the forum created specifically for customer interaction?

I didn't think so but I could be wrong...

Within reason, yes, and no. Our site is monitored nonstop. Forums, every couple days. There's just too many, and not enough hours in the day. Going through the site allows us to organize and record the conversation better as well, which is a huge help to all involved when support goes long term.

 

[psych0hans]

Within reason, yes, and no. Our site is monitored nonstop. Forums, every couple days. There's just too many, and not enough hours in the day. Going through the site allows us to organize and record the conversation better as well, which is a huge help to all involved when support goes long term.

To be honest I was looking for a contact form to get in touch and when I couldn't find it, I just posted here.

 

[psych0hans]

Hi guys, did you get my email?

 

[MNNTHBX]

Hi guys, did you get my email?

If your initials are JD, yes...

 

[psych0hans]

My initials aren't JD

 

[MNNTHBX]

We received no email then. Check the addy, it's easy the screw up...

 

[psych0hans]

We received no email then. Check the addy, it's easy the screw up...

Sent you a PM

 

[psych0hans]

Thanks for your help guys, looking forward to getting the goodies