Store Website Issues??

[octaneguy]

I created an account at Welcome to KTM Performance and have been trying to login but each time it pops up this error message:

Error Store.commoto.com was Upgraded May 1st. All User Passwords were reset. Click "Reset Password" if your login is not working.

I'm using Safari and Chrome and neither work. I don't even see a "Reset Password" link.

Please advise?

 

[cjwell]

I created an account at Welcome to KTM Performance and have been trying to login but each time it pops up this error message:

Error Store.commoto.com was Upgraded May 1st. All User Passwords were reset. Click "Reset Password" if your login is not working.

I'm using Safari and Chrome and neither work. I don't even see a "Reset Password" link.

Please advise?

Call us we can reset your password or look into errors. Sorry for the issue.

 

[octaneguy]

We got the problem fixed. It was user error. I didn't realize you had two websites and I created a user for the store website but was trying to log into KTM Performance with it.

Richard

Call us we can reset your password or look into errors. Sorry for the issue.