--- IF this is the wrong area to post please advise me which area to post in Im sorry if this wasn't the right area--
Hey all! I'm new here to the forum,
I've scoured the forums a fair bit, and got to say I love the place! I have bought an RC390 2015, had it for 7 months, absolutely loved the bike completely! honestly fell in love with KTM from the minute I laid my eyes on it.
Unfortunately I've had some issues with the bike that have annoyed me but I do not want to get rid of her, I love it way too much and I feel these issues are somewhat minor? here's my problems..
I'm at 7800km at the moment, had my first service done.. not too sure if the mechanic messed things up there, not 100% he did valve clearences etc... anyway
Im almost at my 2nd service now, and very excited, but the issues I am having is:
Fan is working sometimes, sometimes it isn't, only in 1st and 2nd gear as im cruising in low speeds in traffic the bike over heats a lot, and I mean A LOT, I get the warning on the dash saying "HIGH COOLANT TEMPERATURE" and the bike shuts off before it hits those nasty 3 bars of hot. So in a way I feel lucky it really isnt getting into those high heating areas, but still all my 13 or 10 bars whatever they are, are full.
Now this SOMETIMES happens, sometimes not, If the fan works 1 trip, it might not work on the way back. If Im chilling in traffic and the fan kicks in, and I turn it off then back on, fan wont work(This was just for testing). It happens only in 1st and 2nd gear like I said, and it will not let me rev past 4-5k RPMS(this is when the warning indicator comes on for the high coolant temperature) it gives me a fair bit then it cuts off the bike completely and only when the notches are cooled down a fair bit can I turn it back on.
Secondly... my bike cuts off in 3rd gear, now this has happened randomly and the KTM mechanics said they cannot find the issue, but I found the problem! So in 3rd gear and 3rd gear ONLY, NO OTHER GEAR WILL THIS CUT OUT IN. But in 3rd gear if I am doing 50km/h lets say, and then I slowly let the throttle off with around 1/4 throttle going still, and it hits 49km/h if I really slam the throttle hard to go back up, the bike cuts off power, and the bike slowly drains, its like I was downshifting.. as in going to 2nd gear.. but Im not.. anyway the power comes on after a few seconds, its around a 1-2 second delay and it shoots off back(am currently in 3rd still). Now this can be avoided completely if I just don't slam it hard at 49km/h. but still this almost killed me one time I was going 49km/h in 3rd and slammed it to pass a car, and it died on me, that small 1-2 second delay could of easily killed me.
the KTM dealer ship tells me there is no issue at all, that they cant find it, that they cannot even find the fan issue (because it was working for them perfectly fine that day apparently even though it messes up on me all the time). They wont fix the bike without an "issue" being there. I have recorded the bike dying in 3rd gear, I need to find the video and send it to them, I showed 1 other mechanic and he told me that he couldn't hear anything when it was clear what was happening, and everyone else I showed(friends) could see it clearly.
7 month old bike,
2 issues at the moment.
What do you guys reckon I can do, or maybe any solutions?
Sorry that I've written so much but I wanted to be very very specific.
Thank-you kindly,
Vyz
Hey all! I'm new here to the forum,
I've scoured the forums a fair bit, and got to say I love the place! I have bought an RC390 2015, had it for 7 months, absolutely loved the bike completely! honestly fell in love with KTM from the minute I laid my eyes on it.
Unfortunately I've had some issues with the bike that have annoyed me but I do not want to get rid of her, I love it way too much and I feel these issues are somewhat minor? here's my problems..
I'm at 7800km at the moment, had my first service done.. not too sure if the mechanic messed things up there, not 100% he did valve clearences etc... anyway
Im almost at my 2nd service now, and very excited, but the issues I am having is:
Fan is working sometimes, sometimes it isn't, only in 1st and 2nd gear as im cruising in low speeds in traffic the bike over heats a lot, and I mean A LOT, I get the warning on the dash saying "HIGH COOLANT TEMPERATURE" and the bike shuts off before it hits those nasty 3 bars of hot. So in a way I feel lucky it really isnt getting into those high heating areas, but still all my 13 or 10 bars whatever they are, are full.
Now this SOMETIMES happens, sometimes not, If the fan works 1 trip, it might not work on the way back. If Im chilling in traffic and the fan kicks in, and I turn it off then back on, fan wont work(This was just for testing). It happens only in 1st and 2nd gear like I said, and it will not let me rev past 4-5k RPMS(this is when the warning indicator comes on for the high coolant temperature) it gives me a fair bit then it cuts off the bike completely and only when the notches are cooled down a fair bit can I turn it back on.
Secondly... my bike cuts off in 3rd gear, now this has happened randomly and the KTM mechanics said they cannot find the issue, but I found the problem! So in 3rd gear and 3rd gear ONLY, NO OTHER GEAR WILL THIS CUT OUT IN. But in 3rd gear if I am doing 50km/h lets say, and then I slowly let the throttle off with around 1/4 throttle going still, and it hits 49km/h if I really slam the throttle hard to go back up, the bike cuts off power, and the bike slowly drains, its like I was downshifting.. as in going to 2nd gear.. but Im not.. anyway the power comes on after a few seconds, its around a 1-2 second delay and it shoots off back(am currently in 3rd still). Now this can be avoided completely if I just don't slam it hard at 49km/h. but still this almost killed me one time I was going 49km/h in 3rd and slammed it to pass a car, and it died on me, that small 1-2 second delay could of easily killed me.
the KTM dealer ship tells me there is no issue at all, that they cant find it, that they cannot even find the fan issue (because it was working for them perfectly fine that day apparently even though it messes up on me all the time). They wont fix the bike without an "issue" being there. I have recorded the bike dying in 3rd gear, I need to find the video and send it to them, I showed 1 other mechanic and he told me that he couldn't hear anything when it was clear what was happening, and everyone else I showed(friends) could see it clearly.
7 month old bike,
2 issues at the moment.
What do you guys reckon I can do, or maybe any solutions?
Sorry that I've written so much but I wanted to be very very specific.
Thank-you kindly,
Vyz
. I have no idea how to contact KTM themselves? My dealer refuses to tell me this is a warranty issue, irritating me so much. definitely going to be digging around here, and thank you so much for directing me to that forum.cheers
